Repeat Prescription Requests
- Prescription Ordering Direct (POD)
- SystmOnline – if you are not registered to use this service, please register for our online services
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. For any problems, please contact the practice.
Please note that if you have your prescription sent to a pharmacy, it may take longer than the 48 hours to process their end. Please confirm with your pharmacy on their usual time scale.
Prescriptions can be ordered 2 weeks prior to their due date, if you need an extended prescription due to holiday/work please note this on the request.
As you are aware, our prescription line is now closed which means we will not be taking any further medication requests over the telephone.
Prescription Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge, for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please either contact us directly, bring it to the surgery or post it to us before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your doctor will issue you with a prescription. The practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the doctor. Your prescription should normally be ready by 16:00 on that day, or you may be advised to attend the next day.
The doctors will review your medication regularly, which may involve changes to your tablets, in accordance with current NHS Trust policies. Please be reassured that this will not affect your treatment.