We have been listening to our patient’s feedback and amended our appointment request forms to allow patients wishing to seek a routine appointment access during core opening hours on the routine get help for any health problem form.
For patients wishing to access a same day appointment, there is a separate form to use.
Both forms are clearly identifiable and support better patient access during our opening hours.
If you have further ideas as our valued patients on how we can enhance your experience please do let us know on our patient feedback form: NHS Friends and Family Test.